Quality Assurance & Control

It starts with our on-site Account Manager who is required to meet weekly with center management and complete a "Property Review and Inspection" for. An Accompanying "Action Item" list, to correct noted deficiencies, is prepared and copies are distributed to document follow up.

Our on-site staff is assisted and supervised by a thoroughly trained and competent Regional Manager. Regional Managers routinely visit each center no less than monthly and complete "Customer Satisfaction Surveys". Immediate steps are taken to address any concerns.